Auditing and Pre-Auditing of Quality Systems to Various Standards Protocols to Compliance and Best Practice
Auditing is a critical component of any quality system, as auditing ensures that the business is doing what it says it is doing, to the standard that it says it is meeting.
An audit should not be seen as a policing tool to catch out employees when things are going wrong. It is a confidence and awareness tool to alert the management of a business of issues before they become major concerns, and confidence that the process meets the expected outcomes.
Active BSS will audit the process of a business entity to the protocol of documentation that exists and highlight any discrepancies that are evident, and assist in mending the gaps that are detected, and assist in resolving them.